How We Apply Privacy Rules
We use account details to create your login, complete phone verification and protect the account from unusual access. Payment references may be recorded when you select DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, so we can match a receipt with the correct account
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and investigate a stalled wallet status. Device information, login time and security events help us identify repeated access attempts without treating every device change as suspicious. We keep records only for the period needed for account security, service administration and legal duties. If you ask us
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to change, provide or remove personal details, we first confirm that the request comes from you. Access to the service and any privacy right depends on local law; where local law permits, we will explain the available route and any limits before acting.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.